Download Service User instructions Only Automa's customers can access to the Download section. To access the service you need to subscribe to it and anytime you want to download a product you have to be logged on. If you have never been registered to the service you need to compilate your data in the registration form. Once you do it, you can access to the download section anytime you want to download any Automa's product. Each time you want to download a product you should be logged on. The fields to be completed in the registration form are: company's name, password, name, surname and e-mail address. All the fields must be filled in. The company's name must be precise and complete. Names and surnames are useful to individuate who is executing the download operation. The password is reserved to the customer. Finally, the e-mail address is required in order to introduce a direct contact with the user to permit a good communication support service. Regarding the password we recommend you to insert a large one (up
to 8-10 char), not easy to find out and if possible without references
to the inserted data but easy to remember.In order to guarantee the
system security, Automa keeps the right not to accept inscriptions
where the password is not answering the characteristics above mentioned. After completing the registration form and before starting the first download, Automa's technical support may qualify the user to the access: this operation usually is executed in the same day or at most, the next working day. An Automa's e-mail should arrive to the e-mail address you specified in the registration form once your registration was accepted. Once received Automa's confirmation, the user may access the download page and later insert the company's name and the password to achieve the download of any Automa's product. Both fields may be completed exactly as inserted in the registration form. Once the user is recognized, it will be redirected to the download section where Automa's products for download can be found. An important point is that the browser should be configured to accept cookies. The download of a file may last from seconds to about ten minutes: The download time depends mainly on the file dimensions, on internet crowding and on user connection speed parameters to internet. Automa's products are available in zip format. After downloading it is necessary to unzip the file with an appropiate software. In the case you are without it, you can download it from this url: http://www.winzip.com Automa's products are available in zip format with password. The password of each Automa's product can be asked by calling Automa at (+39) 035-32.33.911 When the download is complete a notification of the operation results arrives to Automa. By accessing to Download section, the user may download more than a single product. For more information please e-mail to the technical support responsable
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